Privacy Policy

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Effective Date: 8 July 2025

At XEK MUSIC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.xekmusic.com], make a purchase, or interact with our services.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by our third-party payment processors)

b. Non-Personal Information

We may also collect technical information about your visit, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring site or source

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer service and support
• Improve our website and product offerings
• Send promotional emails or updates (only if you opt in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Such as payment processors, shipping carriers, and email marketing platforms.
• Legal Authorities: When required by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences and understand how users interact with our site.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Opt out of marketing communications
• Restrict or object to certain data uses

To exercise your rights, contact us at Lee@xekmusic.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

XEK MUSIC
Email: support@xekmusic.com
Website: [www.xekmusic.com]